Hi,
I booked flights with BMI from MME to LHR to connect with a VS flight. Yesterday I got an email telling me that the BMI flight has had a schedule change and will arrive in LHR 3 hours later. This makes things really tight to make the VS flight. BMI included a helpline number in the email but nobody appears to be answering at all! I called the main BMI number who said they can not help and I am just sent round the 'phone system back to the same line that nobody appears to be picking up [:(]
Tried rebooking online but BMI charge £80 per person per leg to change flights, which is way OTT when the original cost of tickets +taxes was way below that. Called VS for advice who said I should persevere with the BMI Schedule Change helpline. VS did say if I check in online with them I can do the transfer OK, probably, but I just think it's a little too dicy and would rather get an earlier flight to LHR, or last resort the train.
Looked into cancellation with BMI and then rebooking a new ticket but this would work out more expensive as the earlier flight must be a popular one.
What happens to your taxes and APD if you cancel with BMI? I know I would not get a refund for the original ticket price I paid, but what about the taxes for a flight I won't be on?
I booked flights with BMI from MME to LHR to connect with a VS flight. Yesterday I got an email telling me that the BMI flight has had a schedule change and will arrive in LHR 3 hours later. This makes things really tight to make the VS flight. BMI included a helpline number in the email but nobody appears to be answering at all! I called the main BMI number who said they can not help and I am just sent round the 'phone system back to the same line that nobody appears to be picking up [:(]
Tried rebooking online but BMI charge £80 per person per leg to change flights, which is way OTT when the original cost of tickets +taxes was way below that. Called VS for advice who said I should persevere with the BMI Schedule Change helpline. VS did say if I check in online with them I can do the transfer OK, probably, but I just think it's a little too dicy and would rather get an earlier flight to LHR, or last resort the train.
Looked into cancellation with BMI and then rebooking a new ticket but this would work out more expensive as the earlier flight must be a popular one.
What happens to your taxes and APD if you cancel with BMI? I know I would not get a refund for the original ticket price I paid, but what about the taxes for a flight I won't be on?