#773901 by Guest
04 Apr 2011, 16:50
04 Apr 2011, 16:50
Hi folks,
I'm a newbie to the forum (thoroughly enjoying reading the trip reports in particular), and I was hoping some of you more seasoned travellers might be able to help me with a query
I have booked a bmi/Virgin codeshare flight through bmi, with Virgin flying the LHR-DXB leg of my journey. According to BMI, I have booked a Z fare for this leg which is showing as 'business' class on expedia and checkmytrip.com. I assumed this would map on to Virgin's own Z fare in UC - however, when I access the Virgin MMB webpage, my flights are showing in economy with an N fare
Has this happened to anyone before, and any ideas what to do in these circumstances? I would rather have this resolved before turning up for my flight and finding that I have been downgraded with no recourse at the airport, but so far Virgin customer services have met my emails with silence...
Any advice much appreciated!
S
I'm a newbie to the forum (thoroughly enjoying reading the trip reports in particular), and I was hoping some of you more seasoned travellers might be able to help me with a query
I have booked a bmi/Virgin codeshare flight through bmi, with Virgin flying the LHR-DXB leg of my journey. According to BMI, I have booked a Z fare for this leg which is showing as 'business' class on expedia and checkmytrip.com. I assumed this would map on to Virgin's own Z fare in UC - however, when I access the Virgin MMB webpage, my flights are showing in economy with an N fare
Has this happened to anyone before, and any ideas what to do in these circumstances? I would rather have this resolved before turning up for my flight and finding that I have been downgraded with no recourse at the airport, but so far Virgin customer services have met my emails with silence...
Any advice much appreciated!
S