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#7355 by daisy
12 Aug 2005, 15:51
Hi

I'd been hanging on the telephone (is that a song?) to the VS customer services for some time and a message came up which said from now until April 2006, AU card holders can use Revivals when returning to Heathrow. I didn't hear the rest of the message as the operator interrupted but I think it meant that you could use revivals if you are gold and NOT travelling UC.

Sorry if this has come up before - thought I'd post it in case anyone else knew the details and could add anything.

Mods - if this is a duplicate (or wrong), please feel free to remove!
#73107 by Decker
12 Aug 2005, 15:56
This is an existing benefit - just got our Au renewals packs in today and it confirms that you can "Relax and refresh yourself in VA's Revivals lounge when flying into LHR on a 'VS' prefixed ticket, regardless of your class of travel".
#73112 by Kryten
12 Aug 2005, 16:11
The "Until April 2006" piece is worrying though, does that mean they intend to remove the benefit?
#73121 by Jonathan
12 Aug 2005, 16:46
I just spoke to premier team and they are not aware of any changes to access
#73123 by Kryten
12 Aug 2005, 16:56
Originally posted by Jonathan
I just spoke to premier team and they are not aware of any changes to access


[y] That's good to hear.
#73124 by RichardMannion
12 Aug 2005, 17:03
Its not 2006, its 2002! Its an old message that ahs someone how made it on to the holdign IVR system. I alerted them to this a couple of days ago, and will be removed.

Thanks,
Richard
Virgin Atlantic

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