What is the official damaged bag policy

Does anyone know where i can find the official Virgin damaged bag policy (that talks about compensation)?
Thanks

Heythere - you can find the details you're looking for here:

Click here


{preiffer - edited to shorten link}

At least they seem to treat bags better than some of the American airlines. Was watching what they were doing with bags this morning on a United flight and they were just slinging them all over the place - they even managed to snap my V-Flyer luggage tag in half during the inbound flight to Las Vegas last week

My bad was broken. And i complainted... complaint sent to baggage department and they said i recieved my compensation....
haha yeah right 30$ for a broken bag...
I will have to get some time and actually call Virgin and see if i get someone reasonable on the phone....[:(!]

Can you not claim anything under your travel policy?

Phil