Rang the FC for the first time yesterday and for some reason was expecting a painful affair. (I seem to hate using modern day call centers)[:(!]
Anyway was trying to upgrade my economy ticket up to PE using miles for mine and the wifes trip to NYC this month. As I suspected it was an N class so absolutley no chance of getting any thing on the upgrade front [:(], but the service I got off a nice lady was FANTASTIC!
She was nice and chatty and really couldn't help me enough and seemed genuinely gutted when she couldn't process me an upgrade.
With all the negatives being spoken about on here (I agree and have expirenced most!) I thought it would be good to show there are still some good things left!:D
Anyway was trying to upgrade my economy ticket up to PE using miles for mine and the wifes trip to NYC this month. As I suspected it was an N class so absolutley no chance of getting any thing on the upgrade front [:(], but the service I got off a nice lady was FANTASTIC!
She was nice and chatty and really couldn't help me enough and seemed genuinely gutted when she couldn't process me an upgrade.
With all the negatives being spoken about on here (I agree and have expirenced most!) I thought it would be good to show there are still some good things left!:D