Had a strange conversation this morning.
I had my first Virgin Credit Card statement arrive and there was no mention of any FC Miles on it.
Rang up the number and was first told that "This month all statements had accidentally gone out without any miles balance on them"
I was then re directed to anothe VS lady who asked me for my FC number as they had mislaid it!
Anyway, the upshot is that the missing 5,600 miles have now been added.
I just wondered if anyone else had a stement without mileage balance on it, or is it as I suspect, only mine as they had "lost" my FC number?
TIA
Alan A
I had my first Virgin Credit Card statement arrive and there was no mention of any FC Miles on it.
Rang up the number and was first told that "This month all statements had accidentally gone out without any miles balance on them"
I was then re directed to anothe VS lady who asked me for my FC number as they had mislaid it!
Anyway, the upshot is that the missing 5,600 miles have now been added.
I just wondered if anyone else had a stement without mileage balance on it, or is it as I suspect, only mine as they had "lost" my FC number?
TIA
Alan A