This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
Sat in 3A again for the trip home (suite service both ways). Had a bellini before take off. Once in the air, the flight attendants were anxious to begin serving lunch. I told them I wanted to wait till 6pm - and they gracefully took my order to 'hold' the selections. I think I was the only one in the cabin who wasn't eating immediately. Once 6pm came around, I had to ask for dinner - served the salad right away and thent old it would be 20 minutes or so to 'cook' the fish. Once it came, it was excellent - finished with a plate of cheese.
In the middle of watching a movie, the beauty therapist came over - asked me to take the headphones off - and aid it was 'my time.' I pointed out that I was in the middle of a movie (about one hour into an 11 hour flight) - and asked if she could come back. She was very annoyed and told me 'no.' Interestingly, about 6 or 7 hours into the flight, she was able to give massages to her fellow crew members. I complained to the FSM.
Flight was much better than the way over - and the bar was set up this time - I sat there, did my customs paperwork and had a diet coke. No one else seemed to use the bar very much. Again - I wasn't crazy about the sleeping ease of the bed. I really don't like the fact that you can't elevate your back once the bed is in place - very inconvenient if you are trying to watch a movie.
As I was explaining the flight to a friend who had traveled with me several times to Europe on other carrier's First Class - he reminded me that VS Upper Class was, in fact, business class, not first. In any case, overall I would give the service on 023 an 8-1/2 out of 10 - not bad. Will also file several pictures...............
Cheers, Steven
