This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
We were swiftly checked in when the desks opened, and given directions to the lounge. We were pretty much the first ones in there. We were given a very warm welcome and a tour, it was much smaller than I expected though. By this time we hadn't eaten since breakfast so were very hungry, so we took a seat in the dining area. I did find it a bit confusing as there didn't seem to be much in the way of main meals on the menu (and no clubhouse burger!), so at first I thought it was just the deli items. But it seems they have daily rotating hot meals on the deli too, and not everything is on the menu. I ordered the mezze plate which was delicious, husband went for one last bowl of clam chowder (he lived on this on holiday!). We both then ordered some pulled pork sliders (very nice), and then helped ourselves to some cheese and biscuits from the deli. The guys behind the deli counter were absolutely lovely. It is a nice place to pass a few hours but I suppose I shouldn't really compare it to the heathrow clubhouse.
The time passed quickly (helped by a few cocktails and glasses of wine). We went at the first call and were quickly on board. there was a young couple sat in front of us who were so obviously excited at their first time in UC.... they were probably like we were on our first time!).
Having intentionally eaten in the clubhouse, we skipped dinner in order to maximise sleep. That said, i did have a last G&T as a nightcap - it wasn't served with crisps so I asked the CC who kindly brought us some, although she did say they don't normally serve them on night flights. I waited until they had finished serving the pre-dinner drinks and got one of the CC to put my seat to bed mode. Husband did the same, and I think we managed a few hours sleep. As always, I found it stifling though. What actually woke me was the clinking of plates and cups as breakfast was beginning to be served. I must remember to put in ear plugs next time. I found that the duty free that I had ordered on the flight out had magically appeared under my foot rest when I woke up.
We skipped breakfast on board and ate in the revivals lounge after a nice long shower. We then both had the complimentary facial while killing time until we need to get the heathrow express back to Paddington for our train back to Wales.
Another great flight, can't comment on food as didn't partake this time, but crew were excellent once again.