Has anyone had trouble getting miles credited after a stay at a mandarin property still waiting for mine after about 10 weeks this after sending the bill & details to FC.I did get a reply from FC in under a week saying the matter was being looked into but no miles.
Hi, you don't need to hear this, but I stayed in one (Excelsior, HK) last month and the miles showed up within about 2 weeks on my FC account. Showed my FC card at check-in and didn't need to chase.
Nick