Have just been on hold to Virgin Upper-Class line for about 12 minutes.
I am booked in I class and have booked my chauffeur to Heathrow.
My friends, in Upper, on the same flight, live a short distance away.
I enquire if the chauffeur can pick them up en route? No, because they are in Z Class, they don't get a car.
I explain that I don't want an extra car for them.
"We don't do diversions. Sorry"
"There's every chance we'll pass their house on the way."
"Well, you could ask the driver. He might charge you though."
Why is nothing ever easy with Virgin?
I am booked in I class and have booked my chauffeur to Heathrow.
My friends, in Upper, on the same flight, live a short distance away.
I enquire if the chauffeur can pick them up en route? No, because they are in Z Class, they don't get a car.
I explain that I don't want an extra car for them.
"We don't do diversions. Sorry"
"There's every chance we'll pass their house on the way."
"Well, you could ask the driver. He might charge you though."
Why is nothing ever easy with Virgin?