......and look forward to your custom.
But not enough to be able to answer the telephone promptly and actually deal with your enquiry!!
[Rant on]
Yes yes yes - call centres are pretty much all like this but what is so annoying is that they tell you all about the web site and such and you would think that less people would call the flipping call centre!
Obviously not!
Mind you I have only been on hold for 20 30 40 minutes - so I guess its early yet.[:(!][:(!][:(!]
Oh and I can support change for good and Unicef, book my hotel and hire my car, find out about BA Connect, have an annual travel insurance policy - all from BA! Well I would never do this on the telephone as I might be dead before I got the chance to enjoy any of them.
And now the music is getting on my wick[V]
[Rant off]
Edit to add - and now after all that I have to call the BA office in Switzerland to get a refund for a flight which I booked on the web site that they cancelled!! Sheesh!
But not enough to be able to answer the telephone promptly and actually deal with your enquiry!!
[Rant on]
Yes yes yes - call centres are pretty much all like this but what is so annoying is that they tell you all about the web site and such and you would think that less people would call the flipping call centre!
Obviously not!
Mind you I have only been on hold for 20 30 40 minutes - so I guess its early yet.[:(!][:(!][:(!]
Oh and I can support change for good and Unicef, book my hotel and hire my car, find out about BA Connect, have an annual travel insurance policy - all from BA! Well I would never do this on the telephone as I might be dead before I got the chance to enjoy any of them.
And now the music is getting on my wick[V]
[Rant off]
Edit to add - and now after all that I have to call the BA office in Switzerland to get a refund for a flight which I booked on the web site that they cancelled!! Sheesh!