#259089 by gingerflyer
09 May 2009, 12:24
Unfortunately this trip occurred just before the new lounge opens in T3. Tube out and eventually found the BA check-in area - right down the end of the terminal. Boarding card in hand checked with the staff about the Servisair Lounge - 'does it have internet and computers?' - reply 'yes'; 'is there free wifi in there?' - reply 'yes free to BA passengers, just ask at the reception desk'. After this obtaining this information, picked up my pre-ordered currency and then headed off to the fast track security which was completely emptying.

Made my way to the Servisair Lounge. Asked about wifi as no computers in there - yes there is but it is not free for BA passengers. Facilities are ok, but rather poor for a BA related lounges....if only it had been a week later when the new Galleries would be open. Had soft and alcoholic drinks, cheese in pre-wrapped portions, biscuits, crisps, cake pieces pre-wrapped. Glad that I had eatend before getting to the airport!

Flight was 30 minutes delayed, but when we wandered to the gate, realised that it was an off stand depature.....one set of steps with 3 coaches to board. Late already, and then a passenger failed to make it, so we had to wait even longer to get their bag off! Left about an hour late in the end.

Service was good - post-flight drinks orders taken on the ground and served prompty. Meal service consisted of chicken with polenta, double chocolate mousse and cheese. Nice chianti with dinner.

Landed about 40 minutes late, off stand again. Luckily only had hand luggage, so no bags to wait for. They have some really cool immigration electronic passport readers - even if you are not pre-registered, it scans you passport and you then go through and get you photograph taken and it compares it to the one in your passport....very quick and so much easier than IRIS scanning in the UK.

Flight was ok, but the standard of facilities in Terminal 3 are awful and BA should be really ashamed!
#714581 by HighFlyer
09 May 2009, 19:47
Ouch. I flew out on Monday and was given a pass to the Cathay lounge at T3 which was good enough - nice steamed buns and noodles! I am looking forward to seeing the new T3 Galleries when it opens though.

Thanks,
Sarah
#714583 by Guest
09 May 2009, 19:58
quote:Originally posted by HighFlyer
Ouch. I flew out on Monday and was given a pass to the Cathay lounge at T3 which was good enough - nice steamed buns and noodles! I am looking forward to seeing the new T3 Galleries when it opens though.

Thanks,
Sarah


Was that because you are Silver Sarah ? I am aware they offer a lounge for Silver and Gold/Prem have another offering pro temp.

Hackneyguy
#714742 by DarkAuror
11 May 2009, 10:18
Thank you for the TR!
Virgin Atlantic

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