Fast Track OK today for Au Cards

I checked in this morning at LHR, with no one at the PE desk, and only 2 PAX at the UC line.

I talked to the agent when i checked in about the problems I had a the Fast Track, he was not aware of them, but I did get a Gold Flying Club sticker on my boarding pass.

The fasttrack line had no one in line, so I went straight through without any problem, scanning the carry on only took 20 seconds wait.

Checkin and the lounge is very quiet today, perhaps I should fly more often on a Saturday.

Mark

Interesting. I was told categorically at check in last Friday that I couldn't use Fasttrack and they didn't know when it would be resumed.

As it happened the regular line was quiet so it didn't matter but I do think Virgin ought to issue a statement on this one way or the other. Even the check in staff are obviously being told different things.

[Neil]

Originally posted by Cherimoya
Interesting. I was told categorically at check in last Friday that I couldn't use Fasttrack and they didn't know when it would be resumed.

As it happened the regular line was quiet so it didn't matter but I do think Virgin ought to issue a statement on this one way or the other. Even the check in staff are obviously being told different things.

Was that at LHR or LGW? LGW fast track is closed indefinitely at the moment but LHR fast track has been working all the time.

Went through LHR yesterday. When i got to the UC desk (flying PE with my card), the women slapped a fast track sticker on my boarding pass without any comment. I asked whether this meant that any confusion was know cleared up, and to be frank she was very nice but didn't really seem to know what i was talking about!

However at security when showing my boarding pass the women then asked to see my gold card, so i guess from that that the problems are sorted

Originally posted by Attitude23

Originally posted by Cherimoya
Interesting. I was told categorically at check in last Friday that I couldn't use Fasttrack and they didn't know when it would be resumed.

As it happened the regular line was quiet so it didn't matter but I do think Virgin ought to issue a statement on this one way or the other. Even the check in staff are obviously being told different things.

Was that at LHR or LGW? LGW fast track is closed indefinitely at the moment but LHR fast track has been working all the time.

It was Heathrow. Maybe they are more clued up if you use the UC check in rather than the bag drop. I'll try it next time.