still part of Virgin Holidays please.
I didn't think so, but his messages are still on all the brochures.
I dont think he's really ever had much to do with the running of V Hols though. OK so V Hols was originally set up to just sell VS seats but they have since evolved into a more or less seperate holiday package company now.
After the first time I'd been on a V Hols package and the very same thing happened to me with the hotel having no record of us when we arrived, I wrote to SRB at Virgin head office and the response just came back from V Hols customer relations.
Regards
After the first time I'd been on a V Hols package and the very same thing happened to me with the hotel having no record of us when we arrived, I wrote to SRB at Virgin head office and the response just came back from V Hols customer relations.
Regards
Regards
James Mitchell
James Mitchell
I know if anything goes pearshaped with the flight and you complain you always get a rather smug "actually Virgin Hols is a completely different company" so tuff type of reply, and its a stock answer the other way around too for instance if you don't get a kiddie pack and ask for one onboard.
They call themselves totally seperate Sister Companies...confusing.
You just never know who really is a Virgin these days[}:)]
They call themselves totally seperate Sister Companies...confusing.
You just never know who really is a Virgin these days[}:)]
I love the way the OP drags you into the topic bny only giving you half of it.
Originally posted by mitchja
After the first time I'd been on a V Hols package and the very same thing happened to me with the hotel having no record of us when we arrived
Happened to us 5 years ago, didn't chase it up with VH because the hotel gave us a room after we showed them the paperwork from VH confirming our reservation.
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