Hi,
Need some advice, due to fly this week from LHR to MIA on VS05 in PE seats. Was able to allocate seats our seats on booking last year which I did allocating A&C on both the outbound and return journey. Only problem is that the aircraft has been changed 4 times since booking and each time it changed my seats were unallocated. We have now been separated (not through choice) and are currently sat in 20D and 21D and I am not able to even select seats for the return flight as there is only 1 seat left showing on the seat map. Am I able to try and get seats sat together when we arrive at the airport? Is it best to be one of the first to arrive for check-in /bag drop on the day and ask the ground staff if we can be sat together? I have spoken to Virgin customer services but they have said that they cannot allocate seats for us to be sat together. This is our first experience flying in PE (thought I'd treat us as it's my other half's big 50 next month and the flight is the start of a fortnight's cruise from Miami) to say I'm disappointed is an understatement but any advice would be appreciated.
Thank you xx JO
Need some advice, due to fly this week from LHR to MIA on VS05 in PE seats. Was able to allocate seats our seats on booking last year which I did allocating A&C on both the outbound and return journey. Only problem is that the aircraft has been changed 4 times since booking and each time it changed my seats were unallocated. We have now been separated (not through choice) and are currently sat in 20D and 21D and I am not able to even select seats for the return flight as there is only 1 seat left showing on the seat map. Am I able to try and get seats sat together when we arrive at the airport? Is it best to be one of the first to arrive for check-in /bag drop on the day and ask the ground staff if we can be sat together? I have spoken to Virgin customer services but they have said that they cannot allocate seats for us to be sat together. This is our first experience flying in PE (thought I'd treat us as it's my other half's big 50 next month and the flight is the start of a fortnight's cruise from Miami) to say I'm disappointed is an understatement but any advice would be appreciated.
Thank you xx JO