Originally posted by Richard28
Originally posted by virgin is the best
I done a trial flight with this and it went down very well. A lot of crew know about the service and how it works and they are going to be online acting as service trainers.
I have not read right through this but if anyone wants to fire a few Qs at me if I can answer them I will to the best of my knowledge.
Does anyone remember the upper supper tray? Its a little like that.
Thanks!
Q1) Is this service planned to be throughout the cabin?
Q2) How do you fit syarter, main, roll and drink on one tray - are portions smaller?
Q3) How is main kept warm whilst starter eaten - some kind of lid?
Q4) What is served at the bar buffet for breakfast?
Q5) Was the bar busy at brakfast time?
Q6) by time hot tray is served, do the lights go out whilst eating meal?
Q7) What come first V:Port activation or lights out 
Q8) Do crew wander round cabin for congnacs etc post meal - or do we have to press call button?
Q9) Is desert choice only Ben & Jerrys ice cream - or do we have regular options in addition to this?
Might think of more questions later......!
Thanks in advance
Rich,
WOW!! So many LOL
1. Yes its planned to right throughout the upper class cabin apart from snooze where it is offered.
2. On the Hot Supper Tray you will have your wine and water glass, A small oval plate with bread and butter on it, Salt and Pepper, A small piece of Choc, A large dinner plate with your main course on it and your strter in a small dish. All fits on the the tray well. Remember this is what we do at breakfast time so we know it works and nothing is smaller.
On the Cold Supper Tray you will have your wine and water glass, Small oval plate with bread and butter, Salt and Pepper, Small Choc, Large dish with salad and a small dish with Cheese and Fruit.
3.There is no lid to keep anything warm. (This may not have been thought of) I do know that no customers on the trial flights said anything about it.
4.Selection of Cereals,Warm Waffles with maple syrup,Butter Croissants and Lemeon cake served with preserves,Sesonal Fresh friut in lime syrup on its own or with yoghurt and the bacon roll.
5. The bar was like any other Breakfast time. No more busy and no less quiet.
6.No The lights will be set to a low setting,However they wont be so low you cant see what you are eating.
7.IFE comes first. There is the 2 other cabins to think aboout too not just J.
8.There is no after take off drinks service,However if you want one there is nothing stopping you asking a crew member there will be at least 4 in the cabin.
9.No there is more than one dessert it will be a special item which is chosen each week.
10. I dont see this as cost cutting. It will be saving on food wastage though. On a full flight out of the US we throw so much food away it hurts. You would not believe how much and also the mojorty of customers choose to sleep almost straight away. We only serve approx 10 full course meals on a short night flight from the USA.
Hope this helps. It really is a good service. The only downside is it will be a long flight for crew as there wont be much work.
