Originally posted by HighFlyer
Now that I have got a new passport does it mean I have to reregister or do they just update the Passport number on the system?
Nope, you do not have to re-register. Your new passport details should be in the system. I got a new passport last month and have had no issues using IRIS.
When we registered at LHR T1 in July there was a sign saying that 170,000 registrations had been made to date. If that means there is too much demand for IRIS use, then they should put more booths in.
Yes, I do agree. They really need to add more IRIS booths at all airports so we can make proper use of the facility but until they do I would like to see some form of restrictions on those they allow through in order to speed up the process. While I am sure IRIS is there to save staff time it does ultimately help the seasoned traveller to get through immigration quickly but with 170k users to just two booths at T3?
Thanks,
Sarah
Often when i come through T3, I find that the left hand machine is out of order.
However, after 2 years of using them, I never have had to wait behind more than 2 people.
If however, there were 30 people waiting, then I'd agree they need more booths. Currently, I see no need to deploy more. However, this is based upon my limited travel pattern.
Mark