ESTA - Anyone had experience with this yet?

My PA completed the ESTA form for me, and made an error with the passport expiry date [n], submitted the form, and duly got the authorisation.

But now of course, the ESTA system won't let me amend the registration to correct the error because when I enter my passport number as part of the amendment process it says it can't accept it 'because an application with that passport number has already been made and authorised [:?]

So, how DO I go about correcting this error when the system doesn't appear to want to let me do it? No pressure, I'm only taking Mrs. VizBiz to San Diego via LAX on Feb 12![:0]

Help!

[honey lamb]

I booked a flight to the US over the weekend and tried to get into the ESTA site without success. Each time I try I get an error message [:#] I wish now I had filled it in ages ago but didn't as I had no plans made at that stage to travel to the US

[quote]Originally posted by vizbiz
My PA completed the ESTA form for me, and made an error with the passport expiry date [n], submitted the form, and duly got the authorisation.

But now of course, the ESTA system won't let me amend the registration to correct the error because when I enter my passport number as part of the amendment process it says it can't accept it 'because an application with that passport number has already been made and authorised [:?]

So, how DO I go about correcting this error when the system doesn't appear to want to let me do it? No pressure, I'm only taking Mrs. VizBiz to San Diego via LAX on Feb 12![:0]

Help!


Just reapply. I made a mistake with my husband's name([:I]) and just reapplied. Others have done the same for various mistakes. It does say to do that on the top of the form or somewhere, but it took me ages in my panic mode to find that.

Hmm just tried re-applying and got the same 'can't process the application as there is already an application with the same passport number'. This is getting worrying.

quote:Originally posted by maz
[quote]Originally posted by vizbiz
My PA completed the ESTA form for me, and made an error with the passport expiry date [n], submitted the form, and duly got the authorisation.

But now of course, the ESTA system won't let me amend the registration to correct the error because when I enter my passport number as part of the amendment process it says it can't accept it 'because an application with that passport number has already been made and authorised [:?]

So, how DO I go about correcting this error when the system doesn't appear to want to let me do it? No pressure, I'm only taking Mrs. VizBiz to San Diego via LAX on Feb 12![:0]

Help!


Just reapply. I made a mistake with my husband's name([:I]) and just reapplied. Others have done the same for various mistakes. It does say to do that on the top of the form or somewhere, but it took me ages in my panic mode to find that.

[honey lamb]

Hallelujah! I finally got through and approved. I had been using Google Chrome but once I went to windows IE there was no problem

Came in to LAX from LHR yesterday on Air New Zealand. Green I94Ws still have to be completed at the moment.

The FSM on the flight told me that ANZ crews into the US are getting daily briefings about whether the paperwork still needs to be completed or the paper-free system is operational.

Mike