VS website down

Anybody else finding the VS website down and a 'This site is currently unavailable' message? [:?]

Jacq x

Yep, same here. Maybe some unplanned maintenance? [:w]

Yep still down now

Or maybe, just maybe, they're putting together some spectacular offers to make us even more skint!

Better go watch my e-mail just in case, eh?!

Jacq x

[RichardMannion]

It is down to make some changes again, it will be going down for a while on Wednesday morning too.

Thanks,
Richard

Any ideas...? Anything exciting? Or just changing the look?

Back up now. Someone must have found 50p for the meter

[Edit: the root URL is still unavailable but if you go to http://www.virgin-atlantic.com/en/gb/index.jsp you get in]

Can't see anything cosmetically different though.

Originally posted by Jacqueline Lewis
Any ideas...? Anything exciting? Or just changing the look?

Damn, you took the words from my mouth!

Let's hope I will be able to view/edit my bookings if they have been doing some maintenance!

[mitchja]

Bookings still not clickable when logged in to FC, but they have fixed the LHR>SYD Upper Class earning data

Regards

Also, the VS25/26 still are not showing as available to book.. even though you can book with expedia etc

Oh blimey - hope dont move my seats with all this messing around!!!!!

I am still unable to click my previous bookings and update them so this part is still not working

Paul

I've just been able to get in and edit my Boston trip. Just checking the others now.

Jacq x

Just been in and checked that the planes are still same and also my seat allocations for my three trips. All's ok for the moment though I think one slight change one way on seats, but I've just rectified that.

I see that the account info has changed visually - bit more black. [:?]
Jacq x

Where you able to 'click through' the booking identified automatically from your FF number? Or did you have to enter the trip detail in the get into edit your bookings?

Paul

Originally posted by p17blo
Where you able to 'click through' the booking identified automatically from your FF number? Or did you have to enter the trip detail in the get into edit your bookings?

It's strange - since I updated my API info, my one ([:(]) booking doesn't automatically show up, where it did before. I can get to it from entering all the detail though - except there's an ominously blank space where the API info starts with "What are your travel plans on arrival in to the US?" [}:)]

Cheers

Michael

Originally posted by p17blo
Where you able to 'click through' the booking identified automatically from your FF number? Or did you have to enter the trip detail in the get into edit your bookings?

Paul

Paul,
I needed the booking ref, flight number and date of departure, but that's as it was before for me. Any different for you? Bear in mind mine are two with VH and a flight only through FC.

Jacq x

Can only bring up my bookings manually, the automated link for my flight details from my FF number does not work either.

Jilly

Originally posted by mcuth

Originally posted by p17blo
Where you able to 'click through' the booking identified automatically from your FF number? Or did you have to enter the trip detail in the get into edit your bookings?

It's strange - since I updated my API info, my one ([:(]) booking doesn't automatically show up, where it did before. I can get to it from entering all the detail though - except there's an ominously blank space where the API info starts with "What are your travel plans on arrival in to the US?" [}:)]

Cheers

Michael

You might want to check you FF number. VS changed my about a month ago for no reason and with informing me. The first I new about it was when my AU renewal pack finally turned up with another number on it

Paul

Originally posted by p17blo
You might want to check you FF number.

Already done - that was the first thing I checked [:p]

Cheers

Michael

And I have the same problem still! Premier said they can see the booking fine.. I've tld them it's a problem with their system