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How long before chasing for miles?

PostPosted: 08 Apr 2006, 17:02
by Dez
Hi

I completed a round trip to HK last tuesday, but the miles haven't turned up in my account. Now, I know I'm impatient, but how long do you think I should wait before chasing for them?

Cheers

PostPosted: 08 Apr 2006, 17:04
by mitchja
I've give it 3 more days (so have a look on Monday) but your miles should be there within 48 Hours. My DXB flights took between 24 and 48 hours to be credited.

Regards

PostPosted: 08 Apr 2006, 17:04
by preiffer
You can add them yourself, Dez:

Log into your FC accont,
Go to "Your Account",
Click "Manage Your Account" on the left hand side,
Click "Claim Missing Miles" in the menu that appears beneath,
Enter your flight date & PNR/reference number and they'll be added instantly [y]

PostPosted: 08 Apr 2006, 17:13
by Dez
Cheers - according to the website I wasn't on the flights! I'm fairly sure I went to HK to watch England win the 7s, but perhaps it was all a dream! I'm on hold to them now on the phone....

PostPosted: 08 Apr 2006, 17:25
by Dez
All sorted over the phone by a very helpful flying club telephone agent. My travel agent had for some reason booked my ticket using my middle name as my first name and vice versa, which was why I didn't get the tickets automatically.