Manage Your Flights (or not)

Just tried to access our flights on VS but the system isn't recognising our details so can't get in.

Anyone else had any problems?

Thanks

Miopyk

[Nottingham Nick]

No...just checked, all my flights are there.

If you are trying to check your upcoming MIA flight, I should make sure there hasn't been a schedule change. There have been several threads recently where flights have disappeared from the website after the departure / arrival times have been altered, even slightly.

Nick

Originally posted by Nottingham Nick
No...just checked, all my flights are there.

Nick

I've, just checked and all my flights are there too.

Also, my flight on Saturday won't automatically show up in "Manage Flights", but it will if I bang the record locator, flight number, and departure date in.

I'm presuming that has something to do with it being on a paper ticket, or having non-VS/VS-codeshare sectors on the itinerary.

That said, the system has refused steadfastly to let me enter APIS for this itinerary (without even as much as an error message), and I've had to do it over the phone.

Cheers,
Mike

[mitchja]

The reward booking I made online yesterday wont show up in my list either, although it's there when I enter the details manually.

Edit - just to add the other odd thing was the I received my e-ticket in under 40mins after making the booking which was even before I received my booking confirmation [?]

Regards

I was told by premier that reward bookigs don't show up automatically like revenue ones do and you have to input the details manually.

Jilly

[mitchja]

Jilly

I've always been able to view reward bookings before without manually entering the details.

Regards

I was told by premier that reward bookings don't show up automatically like revenue ones do and you have to input the details manually.

Just to agree with Jilly. Our miles UC flight is not shown, but the revenue 'L' upgraded with miles to UC does show.

I have been trying to access this info for months. I tried again today and it still doesnt recognise the info. I have tried to booking ref & the ticket number and still nothing

Originally posted by Kirstielou
I have been trying to access this info for months. I tried again today and it still doesnt recognise the info. I have tried to booking ref & the ticket number and still nothing

Did you book through VH ? If so you should be able to use the reference that looks like

999999/S06

Paul

Sussed it!
I logged into Frequent Flyer first and then it brought it up!

Whoo Hoo!!

Although this was a reward booking I had previously been able to go in and choose our seats. I like to check now and again is case anything has changed.

I've just tried it again and VS5 is now showing as a plane change to 747 but VS6 is still not showing. I guess we'll see this in a few days.

Good job I checked though as we were sitting all over the place on VS5. This is of course now rectified.

Thanks for your help

Miopyk

I just thought I'd check to see if my flight to MIA was a plane change too - still allocated the same seats 2 and 3K but now upstairs as it is also a 747.

Not sure where to sit now, decisions, decisions.

Jilly

[mitchja]

Miopyk

Funny you should mention your VS5/6 flights changing as my VS6 on Jan 1st 2007 has now also changed to a 744 from a 346, although it's a V Hols booking so I always have to enter my details manually.

Cool it's put me on the upper deck in PE - not been on a 744 for ages now

For direct bookings with VS an A/C change does cause your flights to disappear, a call to FC will sort it though.

Regards

Originally posted by Kirstielou
Sussed it!
I logged into Frequent Flyer first and then it brought it up!

Whoo Hoo!!

That happens a lot. Took me ages to work that out. Now I know, I always log in first to work things out. Also noticed that once logged in, it shows your flights that it has recognised, at the top of the page of 'Manage your flights', so you don't need to enter all the details again. Presume part of the recent upgrade.

[honey lamb]

Originally posted by radar

Originally posted by Kirstielou
Sussed it!
I logged into Frequent Flyer first and then it brought it up!

Whoo Hoo!!

That happens a lot. Took me ages to work that out. Now I know, I always log in first to work things out. Also noticed that once logged in, it shows your flights that it has recognised, at the top of the page of 'Manage your flights', so you don't need to enter all the details again. Presume part of the recent upgrade.

No, it's been like that for over a year or more

Originally posted by jilly
I just thought I'd check to see if my flight to MIA was a plane change too - still allocated the same seats 2 and 3K but now upstairs as it is also a 747.

Not sure where to sit now, decisions, decisions.

Jilly

Common thinking seems to be that its GOT to be downstairs on the 744 if you are flying UC and whilst I would always go upstairs in PE on that aircraft I think the UC area is a "quiet" zone to be in with no bar or IFBT area - so personally I would sit downstairs where things are going on!!!

Decided to move downstairs for the outbound, and make the most of the bar. Booked 8A and K. For the return we've kept the upstairs selected as my husband has to go straight to work after we land so thought he may get more sleep up there.

I'll probably have a wander upstairs on the outbound, see what it's like and change it if necessary.

Jilly

Sounds like a great plan to me!!!