Updated Reward e-Ticket

Hi all,

Apologies for potential duplication (and I could just phone the Premier Team as well I guess!) but I thought I'd throw it out to the experts here first!

I recently changed the details of two reward tickets (one full, one Y-->G), both dates and destinations. (LHR-->SFO became LHR-->LAX). The helpful agent who made the changes told me that my 6-character booking references would stay the same - and indeed they have when I see the new details on the VA website - but shouldn't I expect to also receive two new updated emails with the new itinerary details? I'm happy that I have the flights I booked, but call me old fashioned, I just like to have a printed piece of paper with the correct details to hand when checking in, too!

Cheers,

Darryl

[mitchja]

You don't actually need an updated e-ticket as the VS check-in agents just access your booking using either your name or PNR.

You can get an e-ticket receipt from either the ticket desk or the self service machines at the airport if you really want, but you dont have to.

VS will be happy to re-issue you your e-ticket if you ask them, but again it's not required as long as your PNR stays the same.

Regards

Hi James,

Excellent, that answers my question perfectly!

I shall turn up with the booking references to hand if required, otherwise I shall rely on mine and the missus' name getting us on the plane!

Cheers,

Darryl

For peace of mind you could print your itinary from the VS website. Look in manage my booking

[honey lamb]

I recently changed a reward booking - changed the day of the flight. I did it over the phone and didn't have the facility to receive or indeed to print off an email. When I turned up with my old PNR it was accepted without question.

When I upgraded my booking from PE to UC, they reissued my e-ticket, but only so as to confirm the new details (PNR is the same).

I guess they did this so I will be able to get past the security people "guarding" the UC check-in line at MAN (who from various trip reports on this site, seem to think that anyone who is not "suited & booted" is travelling in Economy, until they see the ticket).

I changed my reward flights about 3 months before flying but only received an upated e-mail about 1 week before.

Excellent, thanks for the info guys.

Darryl