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How long does it take to issue tickets?

Posted:
16 Jun 2004, 16:42
by CryptKeeper
I booked a reward flight on VS on saturday and at the same time a reward flight on ANA with VS miles.
How long should it take for them to issue the tickets so I can assign my seat on the internet?

Posted:
16 Jun 2004, 16:49
by AlanA
Hi there,
If you are a Flying Club member and have the booking reference, you can do it now.
I booked flights for Jan 2005 including a reward upgrade and could access the information virtually straight away on my FC web page on the Virgin Atlantic page using the "WXCGG" reference code (made up referenec )
I will not receive any tickets as they sent confirmation by e:mail and that acts as my ticket

Posted:
16 Jun 2004, 17:01
by mitchja
You normally receive your e-ticket via email within 2 or 3 days, but as Alan says you only need your booking reference, flight date and surname to view flight details which you will have received at the time of booking.
Regards

Posted:
16 Jun 2004, 18:53
by CryptKeeper
Hmm well I have all that info but it still cant find my details. Also, the Virgin office is evacuated or something at the moment so I cant get thru to them on the phone.

Posted:
16 Jun 2004, 20:39
by Cowpie
I booked on non rewards, and couldnt find my booking, after calling Virgin, they said they are having a few computer problems with some bookings recently, and that they will try to accomidate you on the phone; so give em a call


Posted:
16 Jun 2004, 21:22
by jaguarpig
VS process revenue tickets first when they are busy ,I have booked rewards tickets several months in advance etickets have taken as long as a couple of months to come through but with the booking reference I have been able to book seats over the phone.

Posted:
17 Jun 2004, 04:48
by CryptKeeper
Ok ill give them a phone in the morning. One more thing. In the "Which Aircraft will i be on" thread I am apparently on the A346 suite aircraft

When I booke my ticket (just under a week ago) VS didnt know whether or not I would be on a suite aircraft. Will they now know or what is the deal with that?