V-Flyer

Grrr. Just tried to find the number on the VS website for the LHR CH to book a haircut for tomorrow to find no phone number, but a link to fill out a form... that failed.

Called up the UC reservations line where they gave me a phone number, where I listened to the three options but when I chose the Cowshed option I was subjected to a recorded message telling me to send an email (to a barely audible address) to request a treatment.

I mean, how difficult do you want to make it for your customers?

Cheers, Howard

I have a cowshed number that worked in September but it is on my works machine will pm it when I get in at 8am.

Does anyone have the Cowshed email address?? I could also do with booking a couple of treatments. The link at VA.com seems to be down at present...

Hi,

This email address worked in August for me;

[email protected]

Regards

TBS

Originally posted by The_Banking_Scot
Hi,

This email address worked in August for me;

[email protected]

Regards

TBS

Well to add insult to injury, they didn't have my appointment this morning - all the systems were down, but then the way I heard the email address on the recorded message was [email protected]

Still, I got my 'do' anyway.

I am at a loss as to why the good old telephone isn't good enough.

Cheers, Howard

I used 02088975055 and booked my GF's treatment today so this number still works!!

Grrr. Just tried to find the number on the VS website for the LHR CH to book a haircut for tomorrow to find no phone number, but a link to fill out a form

Hidden in the VS website....

You can also make an appointment with our Cowshed at the Clubhouse spa in our new Heathrow Clubhouse. Cowshed is the Soho House spa brand and you can treat yourself to an exclusive Cowgroom treatment from massages to manicures, take a refreshing dip in the hydro spa pool or enjoy a preflight haircut from the Bumble & bumble trained hair stylists. Treatments can be booked up to eight weeks ahead of departure by calling 0208 897 5055 or emailing [email protected]

I must say i have never had a problem booking via email as the phone is usuually and answer machine so email is best and they reply within 48 hrs usually

Originally posted by Tim

Grrr. Just tried to find the number on the VS website for the LHR CH to book a haircut for tomorrow to find no phone number, but a link to fill out a form

Hidden in the VS website....

You can also make an appointment with our Cowshed at the Clubhouse spa in our new Heathrow Clubhouse. Cowshed is the Soho House spa brand and you can treat yourself to an exclusive Cowgroom treatment from massages to manicures, take a refreshing dip in the hydro spa pool or enjoy a preflight haircut from the Bumble & bumble trained hair stylists. Treatments can be booked up to eight weeks ahead of departure by calling 0208 897 5055 or emailing [email protected]

Great info - where was that? I just called and yes, you can still call them up on that number to book. The web link from the VS website

What's onboard
Clubhouses
Heathrow
Cowshed at the Clubhouse
Complete an online Clubhouse treatment form.

still doesn't work.

So, great that we can still book over the phone - just don't hide the number!

Cheers, Howard