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Can anyone log in to their FC account?
Posted:
15 Jan 2007, 09:46by preiffer
Both mine, and a friend's haven't allowed us in since last night:
We're sorry your account is currently unavailable. Please try again later or contact your Flying Club helpline.
Is it just us...? [:?]
Posted:
15 Jan 2007, 09:53by alanjones
No, I get the same error message
Posted:
15 Jan 2007, 09:55by Bazz
Site is down, guess they have had a problem somewhere along the lines.
Posted:
15 Jan 2007, 10:09by preiffer
WOW - I think it's just gotten worse:
Due to technical difficulties http://www.virginatlantic.com is currently unavailable, we apologise for any inconvenience caused.
This outage unfortunately also effects our call centres so please do not call for any of the following affected functions:
Book Flights (please check back later).
Online Check In (please check in at the airport).
Update Booking (seat & meal selection and adding frequent flyer details, please check back later).
Flying Club (please check back later).
Flight Status (please check with the local airport website).
The timeframe for the situation to be resolved has not currently been set. Please check back for updates.
For them to put this specific message up (rather than the normal "Ooops" one, things must be BAD... [:0]
Posted:
15 Jan 2007, 10:09by honey lamb
Same here
Posted:
15 Jan 2007, 10:19by Bazz
Must be a major system failure, do they operate a Data Centre or are they reliant on a distributed system(s)?
Posted:
15 Jan 2007, 10:20by Daffy
It is really bad
Posted:
15 Jan 2007, 10:25by slinky09
I am very glad I am not at LHR trying to check in ...
Posted:
15 Jan 2007, 11:01by Daffy
reservations holding message says technical issues with their IT systems.
Posted:
15 Jan 2007, 11:19by David_Doyle
Hoping they'll fix the Buy Miles at the same time..
Thanks,
David.
Posted:
15 Jan 2007, 11:20by G-VOPS
I'm afraid it is quite serious but not sure how much detail to put up on here. At the moment I don't think there can be any timeframe put on a fix.
Posted:
15 Jan 2007, 11:40by RichardMannion
Originally posted by preiffer
WOW - I think it's just gotten worse:
Due to technical difficulties http://www.virginatlantic.com is currently unavailable, we apologise for any inconvenience caused.
This outage unfortunately also effects our call centres so please do not call for any of the following affected functions:
Book Flights (please check back later).
Online Check In (please check in at the airport).
Update Booking (seat & meal selection and adding frequent flyer details, please check back later).
Flying Club (please check back later).
Flight Status (please check with the local airport website).
The timeframe for the situation to be resolved has not currently been set. Please check back for updates.
For them to put this specific message up (rather than the normal "Ooops" one, things must be BAD... [:0]
I love to see that the grammar gremlin is alive and well though.
Posted:
15 Jan 2007, 13:14by David
Seems to be back up.
David
Posted:
15 Jan 2007, 13:21by tallprawn
All looks to be working well to me. Logged into my account and searched for a couple of fares. Seems to be functioning as per the norm...
Posted:
15 Jan 2007, 13:28by easygoingeezer
Not working for me yet.
Posted:
15 Jan 2007, 13:34by Littlejohn
Down 4 me
Posted:
15 Jan 2007, 13:59by David_Doyle
Originally posted by David_Doyle
Hoping they'll fix the Buy Miles at the same time..
Thanks,
David.
Can login, but the 'Gift Miles' isn't available still...... [:(!]
Thanks,
David.
Posted:
15 Jan 2007, 14:19by thelaceys
13:20 I still can't even log in yet [?]
thelaceys
Posted:
15 Jan 2007, 14:54by taurus
This page on the VS website has the latest on this
Mike
Posted:
15 Jan 2007, 16:17by Lipstick
Originally posted by slinky09
I am very glad I am not at LHR trying to check in ...
Actually LHR operate on a different system so are largely unaffected bu this issue.
Posted:
15 Jan 2007, 17:03by mitchja
OLCI is back up now, just flight status still down at the moment
Regards
Posted:
15 Jan 2007, 19:49by G-VOPS
Things are slowly getting back to normal but there are still several applications unavailable that could still impact the operation tomorrow.
From a passenger perspective though things should be no different.
Posted:
15 Jan 2007, 21:28by mcmbenjamin
What happen to the gold line in the US? I cannot call. I want to upgrade to PE with cash. VS has no method to take my money. I am complaining to the BBB.