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kids in lgw club house

Posted:
04 Jul 2004, 17:56
by candyman
hi guys can some one please help
i am going lgw -mco in november and my kids are 18 months and 9
i thought we were allowed to use the virgin club house but some one has just told me that no kids under 8 are allowed in ?
we are all travelling uc btw
i would apreciate advise on this one
steve

Posted:
04 Jul 2004, 20:13
by AlanA
teve,
I was told by FC when I booked seats for my family that as my 3 year old had purchased a seat, he was entitled to enter the VS clubhouse at Gatwick.
the only time I gather this is a problem is at Manchester where all trhe clubhouses have an age limit and AFAIK Virgin use another airlines facilities.
But as I am not going until January 2005 from LGW I am using you as the test subject!

:D:D:D
Seriously, check with the FC.
Alan

Posted:
04 Jul 2004, 23:03
by RichardMannion
Children are allowed into the Clubhouse - there is no age limit.
Thanks,
Richard

Posted:
04 Jul 2004, 23:19
by candyman
brilliant richard thanks mate
steve

Posted:
05 Jul 2004, 00:08
by candyman
i passed on your reply only to recieve this back
I spoke to Virgin just this afternoon and they told me strictly no children under 8!
__________________
to be honest the woman who is posting this i feel is just trying to stir up trouble as she
seems to be on an anti uc track
but it is very confusaing
steve

Posted:
05 Jul 2004, 00:34
by RichardMannion
Thats nonsense - my friend was in there on Saturday with his two daughters who are both under 8 - and they were revenue UC passengers.
I've lost count of the times I have seen children and babies in the Clubhouses.
A few years ago the LGW Clubhouse actually looked at introducing a nanny/creche for the kids.
Could you imagine how much it goes against the family appeal of the airline if you ahd premium passengers spenidng over 5 figures with an airline for a holiday, only to be told that they can't use the Clubhouse which is one of the key points of the UC service.
Thanks,
Richard

Posted:
05 Jul 2004, 00:56
by Boo Boo
quote:Originally posted by RichardMannion
I've lost count of the times I have seen children and babies in the Clubhouses.
Yup, completely agree with Richard - loads of kids in the Clubhouse (especially at LGW)... no problem

Boo

Posted:
05 Jul 2004, 13:38
by candyman
thanks guys
i wrote to customer service and recieved this reply toda y
I can confirm we accept all children and infants in The Gatwick Clubhouse, when holding
an Upper Class Ticket.
so as i thought you guys were right
thats great becvause i think it will make a great start to the holiday
do you by any chance know if they are allowed into the lounge in mco i think i have read it is the delta lounge
steve

Posted:
05 Jul 2004, 14:08
by Jonathan
im going to mco on friday so I'll try and remember to ask for you;)

Posted:
05 Jul 2004, 16:35
by RichardMannion
Yes you will be fine at the Delta Crown Room in MCO - I've been there a number of times with my young sibling.
The text from my Priority pass handbook shows:
Lounge DELTA CROWN ROOM CLUB
Location Terminal B
Airside - near to Gate 60.
Hours 05.00 - 22.00 daily.
Conditions All immediate family members can enter a Delta Crown Room Club with the member,
but the number of persons who are not immediate family will be limited to two
(2) at any one visit ¥ Cardholder must be 21 years of age or older.
Thanks,
Richard

Posted:
05 Jul 2004, 17:57
by candyman
wow close one there then richard i only just made it over the 21 minimum age limit

thanks again for the help
is the delta crown any good ?
i guess not anywhere near as good as lgw
steve

Posted:
05 Jul 2004, 18:27
by RichardMannion
Is any of the non-VS lounges as good as the Clubhouses?

The MCO Delta Crown room is very spacious, and has a complimentary bar with some light bar snacks. Its one of the better US lounges I have used.
Thanks,
Richard

Posted:
05 Jul 2004, 20:11
by Jonathan
I'll do a lounge report when I get back!!:D

Posted:
05 Jul 2004, 20:33
by candyman
thaanks Jonathan
steve