V-Flyer

The email address on the FAQ is out of date. It's now:

[email protected]
tel 0208 897 5055

and treatments can also be booked via
http://www.virgin-atlantic.com/cowshed

Thanks [y]

Thanks for the update razbox.[y]

Phil

I have always used [email protected]

Does anybody know what time the treatments start in the morning?

Originally posted by oxmatt
Does anybody know what time the treatments start in the morning?

IIRC, at 7am when the Clubhouse opens.

Thanks,
Sarah

Originally posted by razbox
The email address on the FAQ is out of date. It's now:

[email protected]
tel 0208 897 5055

and treatments can also be booked via
http://www.virgin-atlantic.com/cowshed

Do they actually reply to you though? And how far ahead of the flight can you now book?

Hi Cat,

I usually book by email - I have always had a reply within 10-15 minutes of requesting a booking. Service is very good indeed...

Originally posted by catsilversword
[brAnd how far ahead of the flight can you now book?

Online treatment requests can be made up to eight weeks before your flight. A limited number of treatment times are available on the day of departure.

Originally posted by tallprawn
Hi Cat,

I usually book by email - I have always had a reply within 10-15 minutes of requesting a booking. Service is very good indeed...

Yesterday I used the email address that razbox posted and received a reply in a like time. They've always been very good and accomodating when I've changed my mind and decided to have the ears lowered after breakfast rather than before.

Phil

Does anybody know that the emailaddress is for Gatwick

Originally posted by porsche911
Does anybody know that the emailaddress is for Gatwick

Have you tried looking on Virgin Atlantic's website?[:(]. You could even have tried the FAQs[ii]

Ok thanks

Originally posted by porsche911
Does anybody know that the emailaddress is for Gatwick

To prebook a treatment call 01293 444 342 or email [email protected]

Originally posted by sailor99

Originally posted by catsilversword
[brAnd how far ahead of the flight can you now book?

Online treatment requests can be made up to eight weeks before your flight. A limited number of treatment times are available on the day of departure.

Thanks, oh-knowing one. One thing that I'm unsure of is this - my flight out is at 14.30, how will I know how long to allow for a treatment (and eating, of course? Am thinking I should aim to arrive around 11.30 at the airport - is this early enough to do all the necessary rubbish before I get to the clubhouse? Apologies if this has been answered before, but haven't had any treatments before...

For a 14.30 flight, i'd book my treatment for 12.30pm. I leave an hour for the treatment, and about 40 minutes to an hour for boarding.

I'd also allow at least half an hour from arrival to Clubhouse, depending on when you travel. Fridays always seem to be really busy, some days Fast Track takes absolutely ages, its taken me 45 minutes on several occasions.

Thanks,
Sarah

Originally posted by HighFlyer
For a 14.30 flight, i'd book my treatment for 12.30pm. I leave an hour for the treatment, and about 40 minutes to an hour for boarding.

I'd also allow at least half an hour from arrival to Clubhouse, depending on when you travel. Fridays always seem to be really busy, some days Fast Track takes absolutely ages, its taken me 45 minutes on several occasions.

Thanks,
Sarah

Thanks Sarah, we fly on a Thursday, but I'd far sooner be there in good time!