V-Flyer

Hi all, when should I expect to receive my travel docs from VH? I know the site says "at least two weeks" but, in reality do they arrive before that time? Reason for Q is that I'm flying on 033 25 Aug and still aint got my tickets yet!!

They should be due any day now. I usually receive them between 2-3 weeks before I'm due to depart. There was once one occassion when myself and a friend were travelling on the Sunday and the tickets actaully arrived on the Saturday morning [:(]

Have you booked direct or through a travel agent [?] I always book direct now so the tickets arrive in the post. I think is does take a little longer if you book using an agent.

Regards

Booked direct with VH on the phone. If nothing shows by Wed I'll call them.

And... as if by magic, exactly 14 days before departure the docs and tickets are here! No PE luggage labels though...[V]

VS will send you the labels if you ask, but normally PE and UC bag tags are put on your bags at check in to indicate they are supposed to be given priority handling!

Nick

quote:Originally posted by Nottingham Nick
VS will send you the labels if you ask, but normally PE and UC bag tags are put on your bags at check in to indicate they are supposed to be given priority handling!

Nick

A friend on mine used to be a baggage handler and he told me that at LHR and LGW the bar code that is printed out and put on your baggage at check-in will identify which loading area your bags are sent to and hence it's priority, this is all done automatically by in-line bar code scanners once your bags have passed through multiple security screening x-ray scanners.

Once the bag arrives at the loading area it is scanned again using a hand-held scanner and is loaded into the correct hold on the A/C so really the PE and Upper tags are not the main thing that identifies which cabin you are travelling in and hence which hold they are loaded onto although it helps. Upper Class bags are held back and loaded last so they are first off. I'm not sure how PE bags are handled though [?] I think they may be loaded last into the economy baggage hold....not sure.

This is why if you are connecting onto a VS flight in the UK from another carrier, no prioriry is given for the VS sector as only the flight number is available from the bar code and also why even if you were travelling in economy from the UK and you get hold of an Upper Class bag tag, you bag would not be given UC priority.

However, for US airports this is not the case and the UC and PE tags are the only thing that determines it's priority so make sure they are put on at check-in if you dont already have them on!!! (as I found out on my return from SFO this year flying UC and my bags came off nearly last at LHR as UC tags were not attached at SFO)

Regards

Another little query... I've taken VH's insurance out with this trip - should there be a policy or cover details included in the docs? There doesn't seem to be any mention of it in the pack.

John

John, your policy should be enclosed with your travel documents.

This seems to be a regular occurance with VH!! Just give them a call and they will send the policy.

Matt

One phone call to them sorted it out indeed. Has anyone ever noticed the "Hole in One" cover??????

Only Virgin could come up with this!!

John

Availability tool looks good for that UC upgrade....[:p][:p][:p]