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How long for partner airline miles to credit..

Posted:
25 Jan 2008, 22:51
by McCoy
..before writing in with BPs enclosed?

Posted:
25 Jan 2008, 23:00
by Nottingham Nick
Which partner?
MH are notoriously poor / slow, but if others haven't posted in a couple of weeks I would be tempted to get in touch.
Nick

Posted:
25 Jan 2008, 23:05
by McCoy
SQ.. 12 days

Posted:
25 Jan 2008, 23:06
by mcmbenjamin
DL is ASAP (4 days max)
CO is OK (9 days max)

Posted:
25 Jan 2008, 23:27
by mitchja
It really does vary. 1 of my SQ flights was credited within 10 days but I had to chase the other one last year.
Regards

Posted:
25 Jan 2008, 23:40
by McCoy
Is it worth a nudging email, or do you just have to find your BP stub and send it in with a filled-in claim form?

Posted:
26 Jan 2008, 12:02
by tallprawn
Originally posted by McCoy
Is it worth a nudging email, or do you just have to find your BP stub and send it in with a filled-in claim form?
It's worth sending a copy of your E-Ticket also - I have had a letter in the past indicating that miles cannot be credited wihout a copy of your E-Ticket and boarding pass together. [:)]

Posted:
27 Jan 2008, 10:06
by McCoy
Oh, thanks for the tip!

Posted:
27 Jan 2008, 16:15
by mitchja
VS wont also credit partner miles without the seeing original BC's either. They dont accept photocopies or faxes.
Regards

Posted:
27 Jan 2008, 19:48
by McCoy
Originally posted by mitchja
VS wont also credit partner miles without the seeing original BC's either. They dont accept photocopies or faxes.
eah, the website asks for originals. Is that to prevent you trying to gain miles in another programme as well? ..or will they send you the BP stub back on request?

Posted:
28 Jan 2008, 13:47
by sky0000547
Originally posted by mitchja
VS wont also credit partner miles without the seeing original BC's either. They dont accept photocopies or faxes.
There are exceptions though. My gf lost her DL boarding card. Sent a claim form to VS claiming lost card with all flight details etc. Miles still credited to her account very soon after with no fuss.

Posted:
12 Apr 2008, 17:40
by jtlc2345
My LHR-CAI miles on bmi credited within 5 days but I've not yet had anything from the return (it's been about 3 weeks now) - should I hold on a little bit longer or fill in a missing miles form?
Thanks in advance
Jonathan