Address for Complaints / SRB's Office

Hi
I would like to write a letter of complaint to VA concerning an issue with Tickets sold to me via the Flying Club Silver Number
Can someone suggest the address to be used please / who to send to.
I'd also like the address of SRB's office so I can fire him off a copy as well.
Grateful if someone can help
Regards
I would like to write a letter of complaint to VA concerning an issue with Tickets sold to me via the Flying Club Silver Number
Can someone suggest the address to be used please / who to send to.
I'd also like the address of SRB's office so I can fire him off a copy as well.
Grateful if someone can help
Regards