V-Flyer

I have a work trip at the end of this week - when I booked I ticked the insurance option and was quoted an expensive 38 for the 6 day trip - as it was work and I need cover I took the offer.
I then had to to change the flight details (and paid 100 to do so) - the insurance details turned up in the post and predictably they had the original dates on them - no problem thought I I'll give VS a bell.

Ha - the view is that AIG will not change the dates and I can't get a refund - my only option is to take another policy to cover the 3 days not covered by the first policy - at a cost of...38 quid!

I complained to customer services (by email) a week ago - nada since [:(!]

So do i continue to tilt at this windmill or put it down as a lesson in life[?]

How long ago was it bought? There is a 14-day cooling off period period.

You may get something back so keep trying with VS. However it may be a 'tough lesson in life' as you put it.[?]

I know its a bit late now but you could have bought worldwide annual cover via the web for less than £40[B)]

All Insurance has a cooling off period. You should be able to get a full refund for any reason as long as you have not needed to make a claim. Check the small print. You have either 7 or 14 days. Insurance is covered under the Distance Selling Act.

Mark

and it should be easy enough for them to do an endorsement...