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#462477 by FamilyMan
17 Dec 2008, 13:35
SR

It sounds truly horrendous and another example of a situation for which there is absolutly no excuse. Personally I'd go for option 1 - is it Business class for the entire routing or could they provide Y for part of the flight. Alternatively try to get some kind of resolution on compensation in advance so that you are not left dissapointed. I think half your miles back is reasonable depending on what kind of change you need to make on your return.

FM
#462565 by robandgill
18 Dec 2008, 15:32
and once its all sorted, straight down to little creatures in Freo for a few well earned beers....
#462784 by robandgill
22 Dec 2008, 02:57
glad to hear you got sorted and you will not be stuck in WA, watch out for cyclone billy up north!!

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