V-Flyer

Hi guys,

I made a post about a week or two ago regarding flight VS045 from LHR to JFK on 9 May and whether or not it would be pulled from the current schedule. I found out yesterday by logging onto my booking that both my outward flight (VS045 LHR-JFK) and the inward flight (VS018 EWR-LHR) have been pulled. Both me and my companion have been reprotected onto the VS009 LHR-JFK and the VS002 EWR-LHR which buggers up our plans that we have made both in New York on the evening we arrive and especially when we land back in the UK. The question I have is that can we ask to be moved onto another flight (without incurring any extra charges) seeing as the new changes dont suit us? I tried ringing Reservations last night, but ended up going round in circles and spent 40 minutes on the phone to someone who really wasn't interested in helping me with my enquiry.

If anyone could give me any pointers or offer any advice on what options are avaliable to us in this situation then I would be very greatful to you.

Many thanks

Pete[:)]

I'd give them a ring back and try to speak to someone more sensible.

The 'problem' is that as far as I can see the VS009 is the closest departure to the VS045 (4.00PM instead of 2.00 PM). Maybe VS work on the 'best' alternative being a later flight. The VS009 leaves at 09.30. It might be worth trying to get moved onto that but that might not suit your other arrangements that day.

Coming back you could ask (again if it suits you) to move onto a JFK departure (VS4/10/46) which leave in the evening. In this case it looks like they swapped you onto the other EWR departure (albit 12 hurs earlier) rather than a similar departure from JFK.

Have a proper look at the flight times before you ring and decide on your best alternatives and tell them what you want.

quote:Originally posted by tontybear
The VS009 leaves at 09.30.


VS003 is at 0930. [8D]

Ta Tink!

Was getting me numbers all confuzzled !

[:D][:D]