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Searching specific fare codes...?

PostPosted: 29 Apr 2009, 07:44
by jasonfj
I've read that specific fare codes can be searched on the VA website but can't find how to do so. Can someone explain where to look?

thanks.

PostPosted: 29 Apr 2009, 07:47
by Scrooge
Well the VS site is down right now, once it is up I will walk you through it....Unless someone beats me to it.

PostPosted: 29 Apr 2009, 09:34
by Nottingham Nick
Welcome to V-Flyer.

See this link. on the VS website.

For some reason it is tucked away, and I can't find any page that links to it from the home page. It isn't perfect by any means, as you can only select L B & Y; but it is better than it used to be.

It was introduced with a fair amount of publicity, but now seems to be almost hidden. [?]

Nick

PostPosted: 29 Apr 2009, 09:37
by Neil
quote:Originally posted by Nottingham Nick
See this link. on the VS website.

For some reason it is tucked away, and I can't find any page that links to it from the home page.

It was introduced with a fair amount of publicity, but now seems to be almost hidden. [?]

Nick


When I first found the link, it was only by accident. I don't think there has ever been a link on the homepage or through the main booking engine.

Maybe they have it hidden in the flying club section so that only people who have a bit of an idea what it means use it and it doesn't confuse the 'average Joe' type of customer who might by accident end up booking a higher fare because they didn't understand what everything meant.

Neil

PostPosted: 29 Apr 2009, 09:48
by McMaddog
quote:Originally posted by Neil
Maybe they have it hidden in the flying club section so that only people who have a bit of an idea what it means use it and it doesn't confuse the 'average Joe' type of customer who might be accident end up booking a higher fare because they didn't understand what everything meant.

Neil

Surely they'd love that!?!?!? [}:)]

PostPosted: 29 Apr 2009, 10:55
by Nottingham Nick
They did a thing on their Facebook page when it was launched, this is where I found the link again.

A couple of people asked questions about why it was so limited in what it could do and their reply was it's simply due to system limitations, but we're already working on a fix to allow open jaws and mixed classes. [?]

Since then, it has been very quiet.

Nick

PostPosted: 29 Apr 2009, 22:28
by jasonfj
Thanks for the guidance. So do you have to book your ticket first and then go back and upgrade? What if an upgrade isn't available on the date you book?

I tend to depart from either NYC or LAX - but I notice the L fare doesn't seem to be available from LAX.

Also, I guess it doesn't provide for multi-city bookings.

PostPosted: 29 Apr 2009, 23:21
by DragonLady
quote:Originally posted by jasonfj
Thanks for the guidance. So do you have to book your ticket first and then go back and upgrade? What if an upgrade isn't available on the date you book?


Do a dummy miles reward booking in the fare class you want to upgrade to prior to making the booking [;)]. It's useful to remember though that reward seats can appear fairly close to departure date even if they've not shown as available at time of original booking.
DL

PostPosted: 30 Apr 2009, 08:34
by Neil
quote:Originally posted by jasonfj
Thanks for the guidance. So do you have to book your ticket first and then go back and upgrade? What if an upgrade isn't available on the date you book?

I tend to depart from either NYC or LAX - but I notice the L fare doesn't seem to be available from LAX.

Also, I guess it doesn't provide for multi-city bookings.


At the moment, the system is still pretty useless for actually making a reward booking, when upgrading from a lower cabin. It is good for pricing it up and as DL says you can still do dummy reward bookings to check availability, but to do the actual upgrade you will still need to call FC.

The reason why L isn't showing when you are trying to book from LAX (or any other US airport as an starting destination) is because the lowest minimum fare bucket for upgrade when the fare is originating in the US is a B class. Full details can be found here on the VS site, point 4.3.7.

As Nick says above, at the system is limited still and does not work/allow open jaw/multi-city fares at the moment.

PostPosted: 01 May 2009, 03:23
by jasonfj
That was odd - I definitely saw an L fare in the drop down menu from NYC to LHR when I looked last time, but not LAX. Now of course it isn't there!