This is the main V-Flyer Forum for general discussion of everything related to flying with Virgin-branded travel companies.
#258998 by Capt.Pag
03 May 2009, 03:20
I've got two Econ>Premium Reward Upgrade vouchers to use before March 2010. When looking at the reward seat availability on flights using 'spending miles', should I just be checking for PE availability?

I know it seems obvious but so many different rules usually render vouchers worthless...

Thank you. [?]

(They're the vouchers where an Economy Reward is upgraded to Premium)
#713905 by DragonLady
03 May 2009, 08:03
No - technically there needs to be availability in both T(economy reward) and U (PE reward).It's easier to look for the PE reward availability first and work back from there.
DL
#713910 by locutus
03 May 2009, 10:00
I may be wrong, but I thought there only had to be U availability. [:?] That's how VS explained it to me anyway.
#713911 by chumba
03 May 2009, 10:42
I was told the same by FC, the reward availibility needs to be in U, as that's the class you will be flying in. Y has no bearing on the reward.
#713912 by Capt.Pag
03 May 2009, 11:07
Thank you all, I'll start by looking for U and then see if they'll let me use them!
[;)]
#713919 by Credit Crunch
03 May 2009, 12:23
It will probably be easier to phone Flying Club to go through the details, get them to check availability & do the booking for you. I treid to do it online but couldn't find where to input the voucher. I could see the Economy availability but not the PE.

I've just used our Amex upgrades & were advsied by the UK call centre that these were not 'Reward Miles' upgrades, but 'full fare' Economy upgrades.

In the end, I had to get a supervisor to read the Credit Card T&C's on the VS website to get it confirmed.
#713925 by locutus
03 May 2009, 14:36
quote:Originally posted by Credit Crunch
It will probably be easier to phone Flying Club to go through the details, get them to check availability & do the booking for you. I treid to do it online but couldn't find where to input the voucher. I could see the Economy availability but not the PE.


You can search for U class availability on line here but you will need to phone FC to book the upgrade. For PE availability select spend miles and set cabin to Premium Economy.
#713927 by Neil
03 May 2009, 15:05
quote:Originally posted by DragonLady
No - technically there needs to be availability in both T(economy reward) and U (PE reward).It's easier to look for the PE reward availability first and work back from there.
DL


There only needs to be U availability for you to use the AmEx PE upgrade voucher.

Neil
#713931 by DragonLady
03 May 2009, 15:25
quote:Originally posted by Neil
quote:Originally posted by DragonLady
No - technically there needs to be availability in both T(economy reward) and U (PE reward).It's easier to look for the PE reward availability first and work back from there.
DL


There only needs to be U availability for you to use the AmEx PE upgrade voucher.

Neil


When I used one (the Amex voucher)a few years ago I was told that I needed both availabilities.
#713932 by Neil
03 May 2009, 15:31
quote:[
i]Originally posted by DragonLady[/i]

When I used one (the Amex voucher)a few years ago I was told that I needed both availabilities.

I think the rules have changed. When I first enquired about using one I was told the same, needs to be both T & U availability, but then after speaking to people on here was told only U, so I phoned back and after much discussions it was confirmed that there only need to be U seats available to use it.

It does make sense really as you will only be occupying the PE seat so it is just removing a Y reward seat for no reason.

Neil
#713964 by Capt.Pag
04 May 2009, 00:14
Thank you everyone - I'll confirm it's only U availability that's required when I get to book shortly, (when SHMBO allows it!).
Virgin Atlantic

Who is online

Users browsing this forum: No registered users and 186 guests

Itinerary Calendar