Hi,
I raised a missing transaction form with shops away for a fairly substantial mile amount for a purchase over Christmas. They have come back to me saying "sorry to inform you that your claim was rejected as John Lewis has reported that your last click for your purchase was not made via Virgin Atlantic Flying Club Shops Away site but another marketing source, hence making the transaction invalid to earn Flying Club miles."
I know this to be BS, as I haven't used other marketing sources in many months. It also shows in my Clicks etc. Any suggestions about what I should do?
Thanks, Stevey
I raised a missing transaction form with shops away for a fairly substantial mile amount for a purchase over Christmas. They have come back to me saying "sorry to inform you that your claim was rejected as John Lewis has reported that your last click for your purchase was not made via Virgin Atlantic Flying Club Shops Away site but another marketing source, hence making the transaction invalid to earn Flying Club miles."
I know this to be BS, as I haven't used other marketing sources in many months. It also shows in my Clicks etc. Any suggestions about what I should do?
Thanks, Stevey