Page 1 of 1

Reward booking

PostPosted: 17 Jan 2016, 14:46
by ilikebluesmarties
Hi,

I am trying to look for availability so I've logged in and put in the route(I've tried several) and it won't let me select miles just money. I've tried this on several devices.

Is anyone else having the same problem?

Re: Reward booking

PostPosted: 17 Jan 2016, 14:50
by stuart_f
Working for me. What routes are you having problems with?

Re: Reward booking

PostPosted: 17 Jan 2016, 16:28
by mitchja
For reward bookings, make sure your select either LHR or LGW as the departure airport. The default 'LON' for all London airports never seems to work when finding some reward flights.

Re: Reward booking

PostPosted: 17 Jan 2016, 16:30
by dickydotcom
Are you selecting a route that uses a partner airline for any part of the journey?
I have found that only lets me select money fares.
Dick D

Re: Reward booking

PostPosted: 19 Jan 2016, 11:34
by ilikebluesmarties
Thank you,
Yes I had selected London as trying to get to TPA/SRQ and although LGW is better for me I assumed they'd want to route me LHR-ATL-tpa/SRQ

All sorted now :D