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Missing miles from VAA Credit card spend

PostPosted: 04 Feb 2023, 17:22
by sjcraythorne
Hi All,
I have the (paid for) Virgin Atlantic card. I seem to remember a post on here before the forum lost a few years worth of data whereby the bonus points for a Virgin Atlantic spend did not show.

I seem to be in this case. I have approx £1700 spend directly with virgin this month, but no bonus points to show for it. How did others rectify this situation?

Re: Missing miles from VAA Credit card spend

PostPosted: 04 Feb 2023, 18:05
by mitchja
The extra points from VS spend will be applied on your next month’s statement.

I complained about this last year.

It never used to work like this and no idea why it does now but my missing bonus points appeared the following month.

Re: Missing miles from VAA Credit card spend

PostPosted: 04 Feb 2023, 18:12
by sjcraythorne
Thank you James. You are always so helpful on here!