V-Flyer

Last week I discovered that Virgin have, for the second time now, moved the time of our outbound Summer flights with no notification or email. Both times they were within the limit to not allow a free change, and tbh the latest one has moved the flights back to a better time, so not complaining about the change per se, but why no notice? If I hadn't logged on to check something else I may not have seen this time change for a good while yet!

In my experience it is very hit and miss. Sometimes you get a notification, often not.

I saw at the weekend that one of our Delta connecting flights in the summer has changed. The aircraft has changed and we appear to have been moved to a later flight.

Not had a flight change notification from VS (or Delta) yet though.

I have alerts set up on Expert Flyer and check the VS website frequently to try and keep up.

Razorback wrote:In my experience it is very hit and miss. Sometimes you get a notification, often not.

Agreed, very hit and miss. Not sure if their IT system has a threshold to trigger an email for this or not.

We got emails for a 5 minute change to our MIA return flight in June....

Thanks folks - we've had emails in the past, just not this time!

It still doesn't beat the appalling service we had once from Southwest for an internal US flight - got to the airport to discover that our flight was cancelled and we'd been moved to one 12 hours later! When we queried it we were told that our flight had been cancelled 'several days ago' but we'd had no notification and it was still showing in their app!