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12 hour notice for limo pick ups

PostPosted: 24 Nov 2004, 14:58
by csparker
Got my FC statement in the post yesterday. There was a section in it stating that in future, all limo bookings must be made 12 hours in advance.

While I accept the point that it makes ops easier, I would have been screwed on a trip last week, when the limo booking didn't follow a flight change. I checked with FC on the morning of departure and was told I was on the default pick up time for VS010 (2310 departure) when I was actually on VS046 (2100).

I usually confirm pick up times with VS, especially for return legs, but it seems we will have to remember to do so a day earlier in future, and lose out on a last minute change if we find ourselves somewhere else.

Be warned!

PostPosted: 24 Nov 2004, 15:47
by Jonathan
What was the previous policy[?]

PostPosted: 24 Nov 2004, 18:36
by lloydfrancis
Not sure formally, but informally pretty much anything as long as a car could reach you in time for you to get to the Airport. I have changed my Limo details about 20 minutes before it was meant to pick me up without issue.