adress for staff comment please

hi guys can anyone please help
i have booked my flights and holiday accomadation through virgin special needs help section and have recieved such great service i want to write and let the powers that be know how good the staff are
does anyone have an address i can write too please
the service is soo good and deserves recognition.
perhaps i should address the letter to richard personally its that good !!!

thanks:):) for your help

[Nottingham Nick]

Candyman.

I am sure if you address the letter to :-

Sir Richard Branson's Office
Virgin Atlantic Airways
Manor Royal
Crawley
West Sussex
RH20 9NU

then it will be passed through the correct channels.

Nick

thanks nick letter off today

ps does your name mean you acctually live in nottingham
only ask because im based nearby in stapleford

Sutton-in-Ashfield Notts here

[Nottingham Nick]

I am actually in Ravenshead - not too far from Sutton - land of my birth


I called myself Nottingham Nick in the Flyertalk forum- it is dominated by US posters and I wanted somewhere they would know (everybody knows where Robin Hood comes from!!)

It is nice to get some Midlands representation - other people who know what a pain in the a** it is to get to LHR / LGW

Nick

hi guys

i wrote to rb's office as stated earlier in this thread
12-03-04 but i have not had even an accknowledgement of receipt

is thsi normal for rb's office i did expect some sort of reply or am i being impatient ?
i thought you lot may have had experience of coresponding with the office
steve

[Nottingham Nick]

Steve - it has only been a month, i would be tempted to hang on for a while, though I would have thought you would have got an acknowledgement letter by now.

Nick

still no answer so think i will write again to check they have recieved it
although i am away for a few days so will do it when i get back
steve

quote:I am actually in Ravenshead - not too far from Sutton - land of my birth

Now that is close I suppose you frequent The Hutt & The little John I booze on Sunday dinner at The Talbot/Rosso even closer.I also always say I am from Nottingham / mention Robin Hood were ever in the world I maybe.On our last trip to NYC the Irish bar maid asked where we were from so standard response "Nottingham" she says "Oh my mum lives in Mansfield" small world.

quote:still no answer so think i will write again to check they have recieved it

Last time I wrote to SRBs office it took about 2 months to get an acknowledgement and then a futher month for a personal reply I bet he gets rather a lot of mail.

not been to the hut since it was a Berni inn
must be over 30 years ago and 2 wives ago !!!
it used to be my favourite berni inn in the country
do they still do food ?

2nd letter sent to day , i got a bit sidelined.
wait now to see if this one gets a reply

[:I]

quote:Originally posted by candyman
2nd letter sent to day , i got a bit sidelined.
wait now to see if this one gets a reply

Strange - I wrote a complimentary letter to SRB the weekend before last and had a reply on Saturday. Granted, it wasn't replied to by HIMSELF, but it was a nice reply anyway

Cheers

Michael

[Nottingham Nick]

quote:Originally posted by candyman
not been to the hut since it was a Berni inn
must be over 30 years ago and 2 wives ago !!!
it used to be my favourite berni inn in the country
do they still do food ?

It has had MANY incarnations since it was a Berni:) It still does food, in fact its present format is the best for many years. It is one of the Chef and Brewer chain and is very popular.

Nick

finally got a reply today

2 the 2nd letter no mention of the first still so i assume that the good old royal mail has kept it for its collection

nice reply once more not from SRB but i would assume he gets so many letters he would never have time for a lifeif he answered even a % of them

nice to know at least that te good service i got has been noted tho.

steve

I wrote to "the Boss" recently, even asked if he was on my flight in June if he'd stop by and "Make himself known" got a nice compliments slip saying Virgin had received my letter, and either he, or one of his colleagues would get back to me, I'm still waiting and hoping.
Din't take too long for the first reply.

funny that
i also said if he was at gatwick on the day of our flight i would like to thank him personally

you never know
he has to fly some times
steve