V-Flyer

We mistakenly took a day flight back from EWR a few weeks back and were told that it was so full they were downgrading passengers. Is this an expression or has anybody actually experienced this?

It can and does happen! Usually with the offer of suitable compensation. I have read about this recently somewhere but can't think where?

Anybody else?

Apologies - did a search on the forum and found this from a VERY recent thread...

quote:
To answer the other question, yes, the displaced UC pax were frequently told they would get refunds, only the airport staff werent authorised to do it- they would have to write to customer relations. This seemed to be the main grating point actually. I dont know what the refund would be from UC to PE but I was seated next to a couple who were booked in PE on the cancelled flight and they had been downgraded to economy with a refund of £200 per person

RTFM[:(]

When I went to BOS in Feb 04, I was told when I was checking in that economy was full - PE was oversold by I think 25 and there were 5 spare seats in UC.

Unless there were a lot of UC / PE no shows there were going to be a number of unhappy people that day.

Nick

That makes sense of the Au promise that if you fly economy and book three days before they'll guarantee you a seat! Ahhh did wonder! Fanx (tara (sorry - will mean nothing to non Northerners of a certain age ))

With the freebies that VS offer, it is not normally a problem getting sufficient people to agree to be bumped.

quote:Originally posted by Decker
Apologies - did a search on the forum and found this from a VERY recent thread...

quote:
To answer the other question, yes, the displaced UC pax were frequently told they would get refunds, only the airport staff werent authorised to do it- they would have to write to customer relations. This seemed to be the main grating point actually. I dont know what the refund would be from UC to PE but I was seated next to a couple who were booked in PE on the cancelled flight and they had been downgraded to economy with a refund of £200 per person

RTFM[:(]

Knew I read it somewhere [:I]

I've seen this kind of thing happen a few times on the LAS flight. A few people have been quickly ferried to LHR and put on the LAX flight and then flown/driven from LAX/LAS. I assumed that these were either UC or possibly PE passengers rather than Economy.

On my first ever Virgin flight from MAN - MCO way back in the dim and dark past, the aircraft went tech so a smaller aircraft was put on this route, therefore more people than seats so I was offered £150 (I think) to be flown down to LGW and fly to MCO from there.

I've never been down-graded but did read somewhere about a person who was in an J2000 UC seat which failed and collasped mid-flight and as UC was full they had to be down-graded to either PE or Economy. Think he got a free UC flight next time.