VS and VH offshore IT in economy drive

I saw this article in Computing this week.
"The company has now moved Virgin Atlantic's IT support, maintenance, development and other operations to suppliers in India, as well as Virgin Holidays' booking systems and trainline call centres."
According to the article the Virgin group has cut its IT budget by 15% though this outsourcing move. Apparently they are also looking at taking this further with its US, Spanish and Portuguese operations. Interestingly SRB said "he liked the idea of moving business to India but that it shouldn't be customer-facing."
Mat
"The company has now moved Virgin Atlantic's IT support, maintenance, development and other operations to suppliers in India, as well as Virgin Holidays' booking systems and trainline call centres."
According to the article the Virgin group has cut its IT budget by 15% though this outsourcing move. Apparently they are also looking at taking this further with its US, Spanish and Portuguese operations. Interestingly SRB said "he liked the idea of moving business to India but that it shouldn't be customer-facing."
Mat