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What is the official damaged bag policy

PostPosted: 22 Sep 2005, 21:19
by italianbulldog
Does anyone know where i can find the official Virgin damaged bag policy (that talks about compensation)?
Thanks

PostPosted: 23 Sep 2005, 15:05
by bostonbrit
Heythere - you can find the details you're looking for here:

Click here


{preiffer - edited to shorten link}

PostPosted: 26 Sep 2005, 20:27
by xenole
At least they seem to treat bags better than some of the American airlines. Was watching what they were doing with bags this morning on a United flight and they were just slinging them all over the place - they even managed to snap my V-Flyer luggage tag in half during the inbound flight to Las Vegas last week :(

PostPosted: 26 Sep 2005, 21:08
by italianbulldog
My bad was broken. And i complainted... complaint sent to baggage department and they said i recieved my compensation....
haha yeah right 30$ for a broken bag...
I will have to get some time and actually call Virgin and see if i get someone reasonable on the phone....[:(!]

PostPosted: 26 Sep 2005, 21:28
by philadam
Can you not claim anything under your travel policy?

Phil