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VS Bookings

PostPosted: 02 Dec 2005, 12:43
by Treelo
Help wanted!

Can't find my outgoing flight on 23 May on the VS 'manage your bookings' site. The incoming flight ex-JFK is there but nothing outbound although it was there previously.

Any ideas guys[?]

PostPosted: 02 Dec 2005, 14:01
by papadoc
Hi Treelo

The actual time of the flight may have changed slightly. If so, VS will contact you and let you know of the change and once that is done you should be able to view it again.

That's what happened to me earlier this year on my flight to BOS anyway.

If you give them a call, or e-mail them, this may speed things up, and they will let you know if there is a change and let you view the booking once more straight away.

Hope this helps,

Richard.

PostPosted: 02 Dec 2005, 14:33
by Treelo
papadoc

thanks[y]

PostPosted: 02 Dec 2005, 14:46
by mcmbenjamin
With all the recent issues with this feature maybe it should be read named 'Imagine Your Booking!'

Benjamin

PostPosted: 02 Dec 2005, 16:02
by DWiles
Originally posted by Treelo
Help wanted!

Can't find my outgoing flight on 23 May on the VS 'manage your bookings' site. The incoming flight ex-JFK is there but nothing outbound although it was there previously.

Any ideas guys[?]


Sames happen to me

VSO3 on 4 June is there but VS012 on the way back has disappeared. I wasn't panicing these things seem to happen and the flights months away. I had already chosen my seat preference. May be when it comes back they'll have changed something. Hopfully to a/c with V:port.

PostPosted: 02 Dec 2005, 18:00
by Treelo
We can but hope, DWiles

PostPosted: 02 Dec 2005, 19:47
by Richard28
This happened to me recently as well, like papadoc says, it will be because of a slight variation to the scheduled timings.

Call up VS, and they will confirm on their systems that you have bveen made aware of the changes, and the flights will then become visible again.

PostPosted: 03 Dec 2005, 20:44
by Treelo
Phew[:p] - outbound flights have now re-appeared - panic over. Arrival time now 10 minutes later.