This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
So this report may be a little baised because of that, but I'll do my best to be objective.
I got to the airport about 5 hours prior to departure to make the most of the Clubhouse. I was originally booked in economy and asked about upgrades at the Upper Class check-in desk. The price to upgrade my M ticket to Premium Economy was £55 + £55 taxes and 10,000 miles. I thought that was alright and after a little playing around I was checked into seat 18D and off to the Clubhouse. Luckily there was no-one else queuing to check-in so I didn't hold anyone up.
I booked a facial upon arrival and ordered the Duck pancakes for lunch. The service was fantastic, very attentive and always smiling. The Duck was so nice that I ordered it again when my colleague arrived
Boarding was eventually called and upon handing over my ticket I heard a beep and my ticket was scribbled on and returned to me with 15A and a "Your seat has been changed sir and you are now in Upper Class".
On board, I offered to move seats to allow a family to sit together, which I think was only fair considering I was on a freebie and I settled into 16K.
The flight was uneventful. The seat was in good condition and everything worked. I opted for the Virgin mary soup (with the Vodka) for starters and the Lavender and garlic lamb for the main. Both of which were very nice. I had the Sauvignon wine option which was also very drinkable.
The only downside of the whole flight is that I am writing this from my hotel, and my luggage is somewhere else
but at least they have identified where it is and they hope it will be flown out to me on VS003 today. Overall, despite the misplaced luggage, it was a very good flight/experience.
Last edited by THancock on 15 Aug 2010, 23:11, edited 1 time in total.
