This is a Trip Report from the Upper Class cabin
Ground Staff
Food & Drink
Entertainment
Seat
Cabin Crew
When completing OLCI I noted that we had seats 9 & 10 A rather than 8 & 9 A which we had booked.
Check in was fine (only one case to check in due to South West losing one during an internal flight.
Lounge fairly basic but perfectly adequate with nice snacks. Enjoyed a couple of beers in the hour or so we spent in the lounge before taking the very short walk to the gate. Priority boarding worked well & there was a dedicated jet way for UC &PE passengers.
Soon seated & enjoyed a couple of glasses of fizz prior to departure.
Noted that there was a passenger in seated in 8 A, the seats IFE system was not working & they were provided with a tablet, maybe that was the reason we were moved.
The FSM introduced himself individually to all UC passengers. We had a nice flight home with service good service. As with our outbound flight the food was only average, all other aspects of the flight were good though.
oldboy