Can anyone log in to their FC account?

[preiffer]

Both mine, and a friend's haven't allowed us in since last night:

We're sorry your account is currently unavailable. Please try again later or contact your Flying Club helpline.

Is it just us...? [:?]

No, I get the same error message

[Bazz]

Site is down, guess they have had a problem somewhere along the lines.

[preiffer]

WOW - I think it's just gotten worse:

Due to technical difficulties http://www.virginatlantic.com is currently unavailable, we apologise for any inconvenience caused.

This outage unfortunately also effects our call centres so please do not call for any of the following affected functions:

Book Flights (please check back later).
Online Check In (please check in at the airport).
Update Booking (seat & meal selection and adding frequent flyer details, please check back later).
Flying Club (please check back later).
Flight Status (please check with the local airport website).



The timeframe for the situation to be resolved has not currently been set. Please check back for updates.

For them to put this specific message up (rather than the normal "Ooops" one, things must be BAD... [:0]

[honey lamb]

Same here

[Bazz]

Must be a major system failure, do they operate a Data Centre or are they reliant on a distributed system(s)?

It is really bad

I am very glad I am not at LHR trying to check in ...

reservations holding message says technical issues with their IT systems.

Hoping they'll fix the Buy Miles at the same time..

Thanks,

David.

I'm afraid it is quite serious but not sure how much detail to put up on here. At the moment I don't think there can be any timeframe put on a fix.

[RichardMannion]

Originally posted by preiffer
WOW - I think it's just gotten worse:

Due to technical difficulties http://www.virginatlantic.com is currently unavailable, we apologise for any inconvenience caused.

This outage unfortunately also effects our call centres so please do not call for any of the following affected functions:

Book Flights (please check back later).
Online Check In (please check in at the airport).
Update Booking (seat & meal selection and adding frequent flyer details, please check back later).
Flying Club (please check back later).
Flight Status (please check with the local airport website).



The timeframe for the situation to be resolved has not currently been set. Please check back for updates.

For them to put this specific message up (rather than the normal "Ooops" one, things must be BAD... [:0]

I love to see that the grammar gremlin is alive and well though.

Seems to be back up.

David

All looks to be working well to me. Logged into my account and searched for a couple of fares. Seems to be functioning as per the norm...

Not working for me yet.

Down 4 me

Originally posted by David_Doyle
Hoping they'll fix the Buy Miles at the same time..

Thanks,

David.

Can login, but the 'Gift Miles' isn't available still...... [:(!]

Thanks,

David.

13:20 I still can't even log in yet [?]

thelaceys

This page on the VS website has the latest on this

Mike

Originally posted by slinky09
I am very glad I am not at LHR trying to check in ...

Actually LHR operate on a different system so are largely unaffected bu this issue.

[mitchja]

OLCI is back up now, just flight status still down at the moment

Regards

Things are slowly getting back to normal but there are still several applications unavailable that could still impact the operation tomorrow.

From a passenger perspective though things should be no different.

[mcmbenjamin]

What happen to the gold line in the US? I cannot call. I want to upgrade to PE with cash. VS has no method to take my money. I am complaining to the BBB.