Check in problem Urgent

I have tried to check in online as soon as online check in opened, however it said exceeded maximum amount of people checked in, this was 30 secs after opening. I then went on to check my mum and dad in without problems.

I am very concerned, as when i telephoned customer service they had also changed our seats, i managed to get the seats a little better but still unable to check in. I have this big worry that they have downgraded us.

[Nottingham Nick]

Have you tried ringing them, today?

Yep, they have changed my seats they show on the web site and then dissapear. Getting worried x

[Neil]

Maybe try OLCI check in again in about an hour or so, quite often when the flight opens for OLCI a lot of people try it and it overloads the system. If this doesn't work then just make sure you are at the airport nice and early, plus it will give you more time in the morning.

Downgrades will be done volunterally first, so don't panic on that score.

[Nottingham Nick]

Sorry, they have changed your seats? Are they still in the same class as you booked? If so why do you think you may have been downgraded?

There are lots of people who will try and help, and offer advice on here, but we can only speculate, and offer reassurance that it will probably be alright. I suspect the only way to get a definitive answer, is to speak to VS direct.

I would speak to them again, and if you get an agent that isn't particularly helpful, either ask to speak to a Supervisor, or ring a again a few minutes later.

Nick

Catherine,

Try again. I have just checked in OK with no seat change.

Cheers,

HG x

Thanks, still not able to check in, have rang VS and they said my seats have been changed to similar to what i requested but they wont show on my manage your booking page. It seems that someonw wanted Seat 17A, so all our seats were muddled up. Getting to the airport nice and early. The VS agent was very helpful and assured me my seats are requested.

Thanks. the kids who cant wait for their Uc trip have been getting worried.

x Off to get some shut eye.

Originally posted by Catherine
Thanks, still not able to check in, have rang VS and they said my seats have been changed to similar to what i requested but they wont show on my manage your booking page. It seems that someonw wanted Seat 17A, so all our seats were muddled up. Getting to the airport nice and early. The VS agent was very helpful and assured me my seats are requested.

Thanks. the kids who cant wait for their Uc trip have been getting worried.

x Off to get some shut eye.

Hi Catherine,

Thee seems planty of seats still available - 7 together near the back of UC too. Well you get your shuteye and I will have some more red wine - hic ! See you tomorrow - I am sure all will be 100% OK !

Hugs,

HG XX

Thanks Ian, My mum and dad are in 10 and 11 A, they have allocated us 12, 14, 15,16 A. I am really hoping we get these. Are these still showing as available ? they shouldnt if they are allocated to me, should they ?
x

Originally posted by Catherine
Thanks Ian, My mum and dad are in 10 and 11 A, they have allocated us 12, 14, 15,16 A. I am really hoping we get these. Are these still showing as available ? they shouldnt if they are allocated to me, should they ?
x

I can't see them now - just re-tried but if they have reserved them for you then they should no longer be showing. Lucky you - I am on the other side of the aircraft and miles away from you all LOL.

I should be in CH around 0815ish. Have you got treatments booked ? I couldnt get any (I have yet to get one at LHR!) but if I can will bag a last minute collagen eye treatment so I can look all glam !
X

Thanks, me, my mum and daughter have treatments booked, my hubby and dad didn't bother, they like the rugged Look !!!!. ooh collagen eye treatment, fancy that, i have a massage booked. xxx

Originally posted by Catherine
Thanks, me, my mum and daughter have treatments booked, my hubby and dad didn't bother, they like the rugged Look !!!!. ooh collagen eye treatment, fancy that, i have a massage booked. xxx

Well they can have a sauna or jacuzzi then while you are being pampered ! Then again there is a bar [:w]

Originally posted by hackneyguy

Originally posted by Catherine
Thanks, me, my mum and daughter have treatments booked, my hubby and dad didn't bother, they like the rugged Look !!!!. ooh collagen eye treatment, fancy that, i have a massage booked. xxx

Well they can have a sauna or jacuzzi then while you are being pampered ! Then again there is a bar [:w]
Enjoy your massage [y]

I cannot wait for my champagne tomorrow.

We will be in the CH from 7ish, first treatment booked for 7.30.

I am sure i will have a glass of something bubbly in my hand soon after that. XXXX