quote:Originally posted by rupsingh
Just got off the phone to VS, booking 2 tickets to Del on the 2nd of april and returnng the 15th of April. The agent informed us that the flights were very busy and there was a very high chance of them being oversold and people being bumped off the flights
What I was wondering was, is this very likley, and is there anything to minimise your chances of this and if it does happen what sort of payments does VS offer
In my experience the VS policy has been to request volunteers with the offer of a free return flight (they only tell you later that it's a Reward flight with all that implies [:w]) or 50k FC miles, and hotel accommodation if (a) you're pushed to a next day flight and (b) you're on a return leg. I've seen this done both in the check in queue and at the gate.
Out of volunteering three time to be bumped;
- once, nothing, we weren't needed
- one Economy to PE upgrade as a thank you on the original flight when it turned out they didn't need to bump anyone when the the gate closed
- one free return flight each when, as a family, we volunteered to be bumped from a Heathrow - JFK flight and onto a Heathrow - Newark flight that departed all of two hours later.
I don't know whether the free flight is in the class of booking. Ours were, but then again we were flying Economy.
Paul
We can get better, because we're not dead yet
